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Frequently Asked Questions

Are the products bought from WoodNVogue covered under guarantee / warranties?

We do not offer any warranties and/or guarantees apart from what is specified on the site at the time of buying a product. For details, please refer to our Terms and Conditions and Privacy Policy.

What if I am not happy with the product? How do I return the product?

In an unlikely case where you find the product defective or broken, please refer to our Return Policy.

When do I get my money back?

It usually take about 7 (seven) working days to process claims.

Do you offer cash on delivery?

Yes.  We offer cash on delivery, however only to limited locations.

How do I know my order is confirmed?

You will receive a mail and /or a call from WoodnVogue team confirming your order and the dispatch.

Can I cancel my order?

Yes, you can cancel your order within 12 hrs of confirming the order. Post that the requests will not be entertained.

What is the estimated delivery time for a product?

We normally delivery within 7 working days but in case of a bulk order or product not in inventory, it could take up to 15 days as well. We will inform you of our delivery schedule.

Can I book / place orders which are currently not in inventory?

Yes, you can book/place orders on products which are currently not in inventory but creating a wish list.

Do you deliver internationally as well?

Yes. We can ship internationally as well. However, the shipping rates and other charges will vary accordingly. You are requested to place the order at contact@woodnvogue.com.

What are the shipping charges?

We offer free shipping to any order worth INR 2,500 (inclusive of taxes) within India, subject to delivery fulfillment by our logistics partner.

Who will bear the taxes and other regulatory approvals for international shipments?

The buyer has to take the necessary approvals and pay for taxes and /or any other regulatory or statutory taxes or levies.

What is the ‘Reseller Program’?

We encourage and support individuals who want to earn extra income or establish a new income stream. We offer attractive discounts and other benefits to our Resellers to help them establish their business.